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Case Study

How We Built a Real-Time Fraud Detection Engine That Saved $4.2M

Case study: Building an ML pipeline processing 50K transactions/second with explainable AI outputs — deployed at a major Indian bank.

PN
Priya Nair
ML Research Lead
8 min readDecember 20, 2025

The Challenge

Our client — a mid-sized Indian private bank — was losing ₹3.5Cr monthly to fraud. Their rule-based system generated 40% false positives, frustrating legitimate customers.

Our Approach

Stage 1: Feature Engineering

We identified 200+ features per transaction: velocity patterns, device fingerprints, geo-velocity, merchant category risk scores, and behavioral biometrics.

Stage 2: Model Architecture

Ensemble of:

  • Gradient Boosting (XGBoost) for structured features
  • GNN for transaction graph analysis
  • Isolation Forest for anomaly detection

Stage 3: Explainability

Every blocked transaction generates a plain-English explanation: "Transaction blocked: card used in Mumbai 3 minutes after being used in Delhi."

Results After 6 Months

MetricBeforeAfter
Fraud prevented₹3.5Cr/mo₹32Cr/mo
False positive rate40%8%
LatencyN/A< 12ms
Customer complaints890/mo91/mo

The system paid for itself in 11 days.

FinTechMLFraud DetectionReal-timeCase Study

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